1. Provide a clear point of view
2. Act with unquestioned integrity and without manipulation.
3. Assume the best of everyone and give them every chance to prove you right
4. Show deep respect for others
5. Give people big challenges, make them responsible for specific results, and hold them accountable for delivery
6. Provide whatever they need to succeed
7. Involve them early … and constantly
8. Encourage open, robust, fact-based dialogue
9. Give fast feedback … and plenty of praise
10. Be consistent, persistent … and flexible

- Tony Manning and edited by HP